14-day full refunds on ch-expert software.
Try the free 15-day trial first. If the software doesn’t work as described, contact us within 14 days of purchase and we’ll arrange a full refund.
We want you to be happy with your purchase. If the Software does not work as described, or you experience a serious problem we cannot solve, you can request a full refund within 14 days of purchase.
Checkout is handled by our online reseller Paddle.com — Paddle.com is the Merchant of Record for all our orders and handles returns. Refunds are issued to your original payment method; how quickly it appears depends on your bank or card provider.
The associated license keys are deactivated and must be removed from your Mac.
We may decline repeated refund requests that indicate misuse of the policy.
Any question about refunds: [email protected].
Effective date: September 23, 2026.